Warranty and Returns Policy

We offer a FREE 1 year warranty on full parts replacement (does not include general wear and tear or negligence). This does not include labor or cost of shipping. 10 year FRAME warranty also included with purchase.  **We also offer discounted parts after warranty expires.

Certified technician inspection is mandatory for most part replacements dependent upon sellers discretion.


Unused items may be returned to our Travelers Rest, SC location within 15 days and will receive full refund. Orders returned after 15 days will receive in store credit.

Customers are responsible for any transportation fees that may apply. 

1) Drop off the item yourself: No drop-off cost to customer. 2) Ship the item back to our warehouse in Travelers Rest, SC. Must be shipped on a pallet, secured and covered with cardboard and plastic wrap. 

*NOTE: One Way Fitness is not responsible for any damages that may occur during shipping of items back to our warehouse.